This is a document which sets out how Squash Pal handles data which identifies you. You should read it in conjunction with the Squash Pal Terms and Conditions, of which this Privacy Policy forms part.

At Squash Pal, we believe strongly in protecting the privacy of our users' personal information. This statement describes the privacy practices we apply for the Squash Pal Service. As part of that, it also expresses our approach to complying with the data protection laws which apply in the United Kingdom. If we change this Privacy Policy, we will notify you of the changed document in the same way as we notify changes to the Squash Pal Terms and Conditions.

If you have questions or concerns regarding this statement, you should contact Squash Pal's customer service department

1. The information we gather and track.

• Information gathered on registration. When you register for the Squash Pal Service, you provide your name, your squash club/centre, the year you left your squash club/centre or whether you are still a member and your email address. They are available to you, and capable of being changed, by clicking 'Edit Registration'.

2. Sharing and use of information

• The over-riding principles we apply are these:

• We will not supply your personal data to a third party for commercial exploitation - thus, you can rest assured that we will not sell the lists of our Members' email addresses to a third party; and
• the only circumstances in which we will provide any of your personal data to a third party for non-commercial purposes are those contained in this Privacy Policy.

• Registration Information. Once a Member selects a squash club/centre or squash association, some or all of the Registration Information held for that Member, except for the email address, will be available at the listing for that squash club/centre or squash association.

• Email through the Squash Pal Service. We do not directly make your email address available to anyone on any screen of the Squash Pal Service. The only legitimate way of making contact with a friend found on the Squash Pal Service is for a Member to enter a message which we will send on the Member's behalf. Members may check and (if required) change the email address we hold for them at any time by clicking 'Edit Registration'.

• Advertising. The Squash Pal Service may include interactive advertising for other businesses. We may use, and provide to third parties, anonymised demographic data provided by Members to target this advertising more appropriately.

• Newsletters. We have regular and occasional emails, which Members can decide to take or not, according to their preferences. This option can be selected in 'Edit Registration'.

• Credit Card information. There has been a lot of publicity about Credit Card security on the Internet so we decided to use PayPal, who operate a secure server, to process our credit card payments. They encrypt Members' credit or debit card information and authorise payment directly. This means that Members' credit card details are never revealed to us. PayPal may transfer to, process and hold your credit card information in countries either within or outside the European Economic Area in connection with performing their duties.

• Changes in Squash Pal's business. If all of the assets which Squash Pal uses to operate its business are acquired by a third party, we may transfer personal data we then hold to that party.

• Place of processing. The personal information held by us is held on and processed by computers situated in the United Kingdom.

3. Security

We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains each Member's responsibility:

• to protect against unauthorised access to your details;

• to ensure against use by anyone else of the Squash Pal Service through the machine that Member uses while they are "signed in" to the Squash Pal Service;

• to sign out or exit from the Squash Pal Service when not using it; and

• to keep his/her password secret.

4. Opt-out policy

• You may have your registration details removed at any time. To remove yourself please contact headoffice@squashpal.com and we will remove all your details.

• We provide Members with the opportunity to opt-out of receiving e-mailed Newsletters which they have previously opted to receive. This opt-out can be effected by making appropriate selection in 'Edit Registration'.

5. Disclosure for legal reasons

We reserve the right to communicate such of a Member's personal information as we hold to third parties which seek the disclosure of it, and which make a legally-compliant request for its disclosure.

6. Data Retention Period

We will retain your personal data only as long as is necessary for the purposes to which you consent under the Squash Pal Terms and Conditions and this Privacy Policy, or as is required by applicable law, and then we will delete it.

7. Contacting Squash Pal

If you have any questions about this privacy statement, the practices of this site, or your dealings with Squash Pal, you can contact us at headoffice@squashpal.com. You can also use this address if you wish to request from Squash Pal a copy of the personal data we hold about you or a description of that data. Please note that by English law we are entitled to charge you a small sum for providing this information

8. Links to third party sites

Our site contains links to other sites. Squash Pal is not responsible for the privacy practices, or the content, of those web sites

9. Data Protection Information

You can obtain further information about data protection laws by visiting the Information Commissioner's website at www.dataprotection.gov.uk . You can search for our Data Protection Notification there, should you so wish.